Refund policy
Refund Policy
At Falmoraff.store, we want you to be completely satisfied with your purchase. If you are not satisfied for any reason, we're here to help.
Returns
You have 30 days from the date of delivery to request a return. To be eligible for a return, your item must be:
- Unused and in the same condition that you received it
- In the original packaging
- Accompanied by a receipt or proof of purchase
Refunds
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed and a credit will automatically be applied to your original payment method within 5–10 business days.
Non-Refundable Items
The following items are non-refundable:
- Sale or clearance items
- Gift cards
- Downloadable software or digital products
- Items marked as final sale
Exchanges
If you received a defective or damaged item, we will replace it at no extra cost. Please contact us within 7 days of receiving the item.
Shipping Costs for Returns
You will be responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
How to Initiate a Return
To initiate a return or if you have any questions about our refund policy, please contact us at:
Email: support@Falmoraff.store
We will respond within 1–2 business days.